AA Family at DCA
  • On May 5, 2023
    Theresa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I've just purchased my Disneyland Park tickets, but am unable to make a reservation for the date purchased. Our days available to visit the park are not flexible. Can we get a refund as we will not be able to visit at any other time.

    Welcome to planDisney, Theresa. Thank you for sharing your question with us. I am most pleased to help out.

    Woohoo! Your visit to the Disneyland Resort will soon be here so let's make sure you're all set. If you purchased your theme park tickets from the Disneyland site, you were asked to select the day of your visit. This also created your theme park reservation. I suspect that you may already have a theme park reservation for your upcoming visit, but let's double-check to make sure.

    Visit the Disneyland site and log into your Disney account. Next, you'll click on "My Plans" under the heading "My Disneyland" towards the top right of the screen. Here you will see all of your upcoming theme park reservations. I have my fingers crossed and am hoping that you see reservations for your next visit. You can also check this in the Disneyland app by tapping on the three horizontal lines in the bottom right and then tapping the "Future Plans" tile.

    If you don't have a reservation, you can always check the Theme Park Reservation Availability calendar to see if availability opens up. Guests' plans often change and I've been able to find last-minute reservations by frequently checking availability. If you aren't able to find a reservation, theme park tickets are unfortunately non-refundable. However, there is some flexibility that comes with your theme park ticket and you can find another date to visit the theme parks and use your ticket in the future. If you aren't able to use your ticket by the expiration date, the value of your wholly unused ticket (excluding special event tickets) can be applied towards the purchase of a new theme park ticket as long as the new ticket price is equal to or greater than the amount paid for the original ticket.

    I hope this is helpful, Theresa. Even more, I hope that you already have a theme park reservation and that the only tough decision you have left to make is what snack(s) to have during your visit. No visit is complete without a DOLE Whip, in my opinion. If you think of other questions, please come back to planDisney to ask us. We're always here and love to help. 

    Have a magical day!
    Michelle
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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