Hello there, Antonio Jr! Welcome to planDisney. We love helping Guests get the answers to their planning questions.
I am sorry to hear you are having trouble getting your eTicket information. If you purchased a
Disneyland Resort Hotel Package, your eTickets will link to your Disney account 4 days before your arrival date. If you purchased tickets only, I would try using the confirmation number you received and see if that works to link your ticket information. If you are days away and still have not gotten your eTicket information I would suggest you reach out to the third party to get your ticket ID numbers or information on how to access them. Since you booked through a third party, I am not sure what information or access Disneyland Guest Services will be able will have to your tickets. You can bring your confirmation email to the Main Entrance Ticket Booths located in the Esplanade in between the two park entrances, but again, I am not sure if they will be able to get access to your tickets.
The
holidays are full of magic at Disneyland Resort and I am hopeful that you will get your tickets linked and be able to enjoy your holiday. Once you arrive in the States, be sure to download the
Disneyland app to your phone. This is full of helpful information when you are in the parks!
Antonio Jr, thanks so much for stopping by. See you real soon!
Carrie