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  • On Oct 27, 2022
    Betsy from AR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a Disneyland Package with tickets and a hotel reservation. I received an email with confirmation and was able to continue to make park reservations, however, there I am not able to find my ticket ID numbers to link to my app.

    Welcome to planDisney, Betsy!

    Hakuna matata! It means “no worries!” Your Disneyland Resort Vacation Package comes with a special Travel ePackage. That ePackage will be delivered four days before your arrival date. You have already done the necessary steps until then, including linking your Vacation Package with your Disneyland Resort account and booking theme park reservations. Now you will wait for the ePackage to arrive. When it does, you will find your theme park tickets on the “Tickets and Passes” screen of the Disneyland app. The “Tickets and Passes” tile is located in the ☰ feature menu of the app. You will also be able to find your theme park reservations on the “Future Plans” screen, which is also accessible from the feature menu.

    Tony’s Tip: If you would like to add a little extra magic to your visit to The Happiest Place on Earth, you can try out the complimentary Disney Genie service. Before you arrive at the theme parks, share your wishes with the Disney Genie by tapping the “My Genie Day” tile from the ☰ feature menu of the Disneyland app. Then tap the “Get Started Now” button to let Genie know the types of attractions, characters, and dining experiences that matter most to you and your party. At 7:00 AM on the day of your visit, Genie will populate a list of experiences tailored to your preferences. You can choose to follow Genie’s suggestions. Or let Genie know you have other plans or preferences by tapping the ⋅⋅⋅ horizontal three-dot menu of an item in the “My Day” list and choosing from the options presented.

    I hope you have a most magical time at the Disneyland Resort, Betsy!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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