Mom and Daughter on lookout Cay
  • On Dec 27, 2025
    Andrea from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased DisneyBand+ 3 years ago. My daughter has decided she no longer likes the character on her band. Is there a way to exchange it for a new one?

    Hi, Andrea!

    I am sorry your daughter no longer likes the character on her DisneyBand+. While she will not be able to exchange it, the good news is that she is able to have more than one active DisneyBand+. She might want to get a new one but keep the old one for when she goes swimming at the pool or at the beach or just have an extra as a backup. When my daughter was little, she would dress her stuffed animals with Mouse Ears and put an old DisneyBand or MagicBand on them so even her toys were ready for the magic! 

    If you are interested in purchasing a new DisneyBand+ you may do so prior to your sailing.  However, it might be a fun treat to see what designs are available on your Disney Cruise in one of the gift shops and purchase one while onboard your beautiful Disney Cruise Ship. 

    If you have a MagicBand+ from one the Disney theme parks, you may use that band as well when onboard (select ships). My MagicBand+ has been on several Disney Cruises, and I even used it during a visit to Aulani, a Disney Resort in Hawaii! I love the convenience of having a DisneyBand+/MagicBand+ so I can tap into my room, link my photos, and then plug it in to recharge the battery. Simply magical! 

    I hope your daughter is excited for your upcoming Disney Cruise. Kids are treated like royalty with delicious child meal options, fun at the Oceaneer's Club, and so many character Meet and Greets. Make sure to have the Disney Cruise Line Navigator App on your phone so you don't miss a minute of the magic while onboard your beautiful Disney Cruise Line ship!

    Remember that once you board your ship, your room will not be available right away. I like to pack a day bag. Fill it up with swimsuits, sunscreen, phone chargers, and of course passports and medications. Get the magic started with a delicious lunch and a splash in the pool as soon as you board. And of course, I have to get my first soft serve ice cream cone! (Ok, maybe a second one, too!)

    Wishing you and your family a magical sailing with Captains Mickey and Minnie! Bon Voyage!

    Cathy




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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is sailing with Disney Cruise Line, running (or cheering!) at runDisney events, taking hula lessons at Aulani, or vacationing at the Walt Disney World which is our home away from home. I am proud to be a part of the planDisney team and cannot wait to share my tips and advice for a magical vacation
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