Couple on Main Street, U.S.A.
  • On May 9, 2021
    Darrian from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased my Disney world trip 2 weeks ago, and I still can't link my reservation to book which parks I'm going to on which days. I've tried calling but everytime I get ahold of someone they can't hear me. I'm not sure what to do.

    Hello, Darrian! Welcome to planDisney, and thank you for stopping by! I’m so happy to chat with you about your upcoming summer plans to visit Walt Disney World! 

    Congratulations on making your reservation! You are one step closer to the adventure of a lifetime! The next step in the planning process is linking your reservation into your My Disney Experience account. Your reservation should have led to delivery of an e-mail with a confirmation number. Once you have this confirmation number, you will be able to link it into the “My Plans” section of your My Disney Experience account, after which you should see all your plans reflected there! Once your Resort Hotel reservation and Theme Park Tickets are linked, you can then make Disney Park Pass Reservations for each member of your travel party! If you still are unsuccessful after entering your confirmation number, I would recommend reaching out to Guest Services via the Chat function on the Walt Disney World website. There is no talking required, just typing! Oftentimes, you can resolve many issues this way. 

    Please remember that you need both a valid Theme Park Ticket and a Park Pass Reservation to enter the Theme Park each day you wish to do so. Check out the Experience Updates pages to see the latest details on procedures and policies in place to safeguard everyone’s health and safety while visiting Walt Disney World. And do know that we are hEAR for you every step of the way! Please do not hesitate to come back to see us with any additional questions that may pop up!

    Happy planning!

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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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