Disney's Pop Century Resort pool; family; siblings
  • On Oct 31, 2024
    Stephanie from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a Disney World Package. I got an email confirming the hotel and park tickets. I have only paid a 200 dollar deposit. My hotel shows up on the my Disney experience App but the park ticket are not on the App

    Hey, howdy, hey, Stephanie! You're going to the Most Magical Place on Earth, and that calls for a celebration! Booking a Walt Disney World Resort vacation package is the perfect way to bundle your Disney Resort hotel stay with your Theme Park Tickets and even add a Disney dining plan if you choose! I love being able to also combine the payments for all those pieces of a magical vacation into one!

    Stephanie, on your My Disney Experience mobile app, to see your package tickets, you will want to click on the three horizontal lines at the bottom right-hand corner and then click the tile that says My Tickets & Passes. From here, you should see your Package Tickets for your upcoming reservation. The tickets will be linked to each guest on your reservation and will show the valid admission dates, but will not display a barcode or the ability to save to your digital wallet until your package has been paid in full and you have checked into your Disney Resort hotel for your magical vacation!

    If for some reason you are still not seeing your theme park tickets, I would suggest reaching out to a Cast Member at the Disney Resort Hotel Reservations number to ensure your package was booked to include theme park admission and that your tickets are linked to your Disney Resort hotel reservation. I'm sure they would be able to assist you in linking and navigating your plans if needed!

    Stephanie, as part of your vacation package, your travel party will also receive access to some exciting Magical Extras, like complimentary mini golf at Disney's Winter Summerland Miniature Golf Course or Disney's Fantasia Gardens and Fairways Miniature Golf Course during your visit! You'll also have access to complimentary water park admission on your check-in day! These admissions will also populate in your My Disney Experience mobile app, and you will be able to scan into them using your MagicBand or Disney MagicMobile pass, or you can also request a Key to the World Card at your Disney Resort hotel front desk if you'd prefer!

    I hope this helps, Stephanie! With so much to see and do as part of your vacation package, you're sure to make many magical memories in 2025! Come on back to planDisney if you have any other questions before your arrival; we're all ears!

    See you real soon,
    Alison
thumbnail image for Alison

Meet the Panelist: Alison, Louisiana

I'm Alison - a wife, mom, and teacher from New Orleans, LA. My first childhood visit to the Walt Disney World Resort sparked a lifelong love of this magical place, and I still find magic in both the new and nostalgic on each visit! I understand the changing dynamics of planning a practically perfect vacation; no matter how large your group is or what your interests are, I look forward to helping you create magical memories and discover unique experiences to make them even more enchanting! Learn More About Alison

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