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  • On Oct 14, 2020
    Ali from VA Asked

    I purchased Disney world e-tickets, can I get magic cards from close by Disney store? Or it can only be retrieved from at will window at the parks?

    Hi Ali! 

    Thanks for sending your question to the planDisney Panel! So happy to hear that you are planning a Walt Disney World Vacation! You are going to have a fabulous time! Unfortunately, you can only obtain a ticket card at the Walt Disney World Resort, either by visiting Guest Relations at the entrance of any park or one of the ticket windows. If you visit Disney Springs, you can stop by the Disney Ticket Center. They will be able to assist you in obtaining a ticket card as well. 

    If you will be staying at a Disney Resort, you can request a MagicBand. With the MagicBand, you will not need a ticket card as it functions the same. If you are not staying in a Disney Resort, you can purchase a MagicBand at almost every gift shop on property or the World of Disney Store located in Disney Springs. Keep in mind that although convenient, a MagicBand is not a requirement. Your ticket card will work just as well. You can also purchase a MagicBand now, by visiting shopDisney.com. Hope this helps!

    Quick tip: Be sure to download the My Disney Experience app on your mobile phone! Here you can see wait times for attractions and this is where you can place a mobile order for many of the fast food kiosks!

    Ali, thanks so much for stopping by the planDisney Panel. Wishing you a magical vacation!

    ~ Yael
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Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

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