Cinderella Castle 50th Day
  • On Feb 7, 2022
    Rachel from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a disney vacation package and added Genie +. I have linked my tickets in the My Disney Experience app but am not seeing the Genie +. I did change the date to see if that made a difference but I cannot tell? How can I know if it's linked?

    Greetings, and a warm welcome to planDisney Rachel, thank you for your excellent question!

    I am so very excited for your upcoming visit to Walt Disney World Resort because you will be immersed in many EARidescent experiences while you enjoy your favorites, and it sounds as if you are an astute Disney planner, Rachel, by reading that you linked your reservations and modified your plans to add the Disney Genie+ service to your account, excellent work!

    Rachel, I fully understand that you want to see all your plans set in place with accuracy, and in consultation with internet support for your matter, I was advised that calling My Disney Experience and MagicBands would be your best route for resolution. I have received support from this department on several occasions, and I was impressed with their level of expertise. They are available daily from 7:00 AM until 11:00 PM ET to assist you, Rachel.

    In the meantime, I recommend you make your Disney Park Pass reservations using your valid theme park admission to ensure you visit the theme parks in the order you wish and to take a look at any activities and events that may interest you to add to your itinerary. I’m looking forward to the new Drawn to Life Presented by Cirque du Soleil® & Disney at Disney Springs myself!

    And since you’re a great planner, I must tell you about the new offering “Capture Your Moment” by Disney PhotoPass - which is a personalized 20-minute photo consultation at designated spots at all four theme parks, just like "Capture Your Moment" at Disney’s Magic Kingdom Park, for example.

    Pro Tip - enhance the convenience of your mobile devices to unlock many MagicBand features with Disney MagicMobile Service!

    Best Disney Wishes ~ Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.