• On Sep 9, 2021
    Deborah from MERSEYSIDE, Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi . I have purchased Disney tickets from an agent in the UK and linked them to my Disney account. Have booked the days we wanted to attend the parks but our flight has been cancelled and need to cancel the days booked. How can we do this.

    Hello Deborah,

    As the current UK Panelist here at planDisney, I can completely relate to your question as I've recently had the very unmagical task of cancelling some of my own upcoming plans to visit Walt Disney World Resort.  The global Covid-19 pandemic has an awful lot of holiday cancellations to answer for, doesn't it?!

    Deborah, it sure sounds as if you'd made some carefully chosen plans via your My Disney Experience account.  And, although it is a real shame to see them cancelled, I feel sure that you'll be able to re-create them for your next practically perfect in every way holiday to the magic of Walt Disney World Resort.

    To cancel already made Disney Park Pass reservations you'll first need to -

     - Log into your My Disney Experience account on a desktop computer
     - Scroll down the page to My Plans, Reservations, and Tickets
     - On each day you've made plans for - click View Details (on the right-hand side of your screen)
     - This opens up a new page where you will have the option to Cancel this Reservation
    Now with a little faith, trust, and pixie dust, you'll be able to make all the necessary adjustments to your My Disney Experience account. 

    If you should encounter any difficulties, it's always possible to speak in person with a knowledgeable Cast Member who can assist you over the phone by dialling the UK freephone number contained within this Walt Disney Travel Company - Contact Us webpage

    I hope that I've been able to provide a little pixie-dusted insight for you today Deborah.  If you should have any further questions for me concerning your next jolly holiday to Walt Disney World Resort, then please do pop back anytime to planDisney.  

    Have a great Disney day ~ Jane

thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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