Mother with son and daughter in hotel bed reading a book; Mickey and Oswald Plush
  • On Jan 11, 2026
    Karla from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just purchased a Disney Resort Hotel Package. When should I receive the travel documents in the mail?

    Hiya Karla,

    Welcome to planDisney! I’m not sure when your visit is planned, but if it is this summer, I hope you took advantage of the incredible Summer Vacation Package offer, which gave two free nights and theme park days for a 6-night visit, or the free dining plan for kids. I’m always on the hunt to maximise my savings (and spend extra time in the theme parks), so I was super excited to see these deals announced.

    But enough about Special Offers, let’s talk about the Magical Extras packet. I’m not sure which travel documents you are referring to, Karla, but my hunch is that you're talking about Magical Extras. This packet includes complimentary luggage tags, vouchers for select experiences, and your Magical Extras Savings Card, offering discounts reserved for Guests with Vacation Packages. In my experience, if I receive my packet in advance, it's about 2 weeks before my check-in. However, there have also been times when they didn’t arrive at my house before I departed, and in those cases, I’ve had to ask a Cast Member for them when I checked into my resort hotel. Unfortunately, there are no guarantees about when they will arrive, Karla. It is just one of those magical surprises, so if they haven’t arrived by that two-week window, then I would prepare to request them in person.

    I hope this was helpful, Chelsea. I’m sending pixie dust that you receive your luggage tags and Magical Extras prior to your trip. Before I let you go, if you want a sneak peek at the experiences and discounts you will receive with your Vacation Package, check out the Magical Extras page. Miniature golf at Fantasia Gardens and Fairways and Winter Summerland Miniature Golf are included again, and it is always a great way to enjoy something unexpected during your visit. If you need anything else, please come back and see us.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Florida

Hey Y'all! I’m Ashley and I live in Florida. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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