Family planning a trip
  • On Jul 10, 2022
    Eileen from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased Disney park tickets for my extended family. How do they link their tickets to their own MDE account? They tried entering the ticket numbers and is getting an error saying the ticket is already linked to an account (assuming that’s my account).

    Hi Eileen, and welcome to planDisney!

    Now that you have purchased your theme park tickets, I can tell that a Walt Disney World Resort isn't far behind. 

    What you have described is something that I experienced when it came to my family's individual theme park tickets. Similar to my experience, I believe they will not have to link their tickets to their accounts because they are linked to yours. As long as each party member is included on your Family & Friends list (and vice versa), each member of your family will be able to access their tickets in their My Disney Experience app. 

    Another thing that you can do is share their Disney MagicMobile passes with them, which digitally houses their theme park tickets and Disney Resort key (if you have a resort reservation). To do so, select the three lines at the bottom right and select "Tickets & Passes," and find the first ticket and "Add to Device," and it will find your passes and give you the option to share the passes.

    If all else fails, feel free to call (407)939-4357, and a cast member will be able to assist you. I hope this helps.

    Please let us know if you have additional questions.

    Have a magical adventure!

thumbnail image for Raquel

Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.