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  • On Feb 24, 2020
    Amanda from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello, I purchased my Disney park passes through my travel agent / air canada vacation. However I am unable to link them to my account. Do you know if it’s because I have to wait until 30 days for the fast passes as I’m not staying at a Disney resort?

    Welcome to Disney Parks Moms Panel, Amanda!

    You must be so excited about your upcoming trip to Walt Disney World!

    The Keys to the Kingdom(s) lie in your Theme Park Tickets, so linking them to your My Disney Experience account is crucial. You should be able to do so as soon as you have a ticket ID number or confirmation number at the time of purchase. Because Guests have many options for where they call "home" during their Walt Disney World visit--the especially lucky ones can easily visit FROM home--linking Theme Park Tickets can be done regardless of hotel reservation. 

    I recommend contacting your travel agent to be sure that you have the exact information you need for liking those Theme Park Tickets. In addition, take a look at this answer to a Frequently Asked Question, which includes specifics on recommended web browsers for linking tickets. That could also be a source of a Stitch glitch. Although you have a bit of time before your 30 day window opens to make FastPass+ plans, ensuring that everything is properly linked well prior to that date is the best decision. Good call!

    Once linked, you'll be able to see that Theme Park Ticket both in your online My Disney Experience account as well as the super-handy My Disney Experience mobile app. When that FastPass+ window opens, you'll be ready to go!

    Sending pixie dust your way, Amanda, so that your ticket linking will be successful. As you plan your visit to The Most Magical Place on Earth, be sure to send us more questions as you think of them. We love to help!

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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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