Mom and Daughters Ride Teacups in DLR; Dressed in costume; Alice in wonderland; mad hatter
  • On Nov 14, 2023
    Samantha from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased a Disney package through Costco and it had a gift card associated. We did not use the gift card completely, but now I cannot seem to access it. How do I get to the card again to use it outside of the park?

    Hey there Samantha,

    Welcome to planDisney and thanks so much for your question! It looks like you're just returning from your trip to the Happiest Place on Earth, so I hope you had an absolutely amazing time.

    Typically, you can check your balance on Disney Gift Cards on the Disney Gift Card website, but in order to use that feature you would need to information associated with the gift card. 

    When I have purchased Disney Gift Cards in the past directly from the Disney Gift Card website, I've received an email confirmation. If you haven't already, my first suggestion would be to check your email for any confirmation messages you received that might have had that information in it.

    If you don't have any luck with that, then you would need to reach out to Costco directly since they were the 3rd party vendor that you purchased your package through.

    I sure hope that helps! Once you find your gift card information, remember that they can be used for practically all things Disney - including your next visit to the Disneyland Resort - so keep the information handy when you're ready to book your next vacation!

    Thanks again for your question, Samantha, and have a magical day,
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Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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