• On Feb 6, 2021
    Nancy from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a Disney Merchandise credit (it’s a physical yellow card) that I purchased several years ago. I called today and there is still a balance on the card. Are there any options to use the card online? Or can it only be used at the parks/resorts?

    Welcome to planDisney, Nancy! Good for you for holding onto that merchandise credit! I'm glad to hear that it has retained a balance!

    While I am not familiar with a yellow merchandise credit, I can try to offer some advice as to how you might go about spending it on some great Disney merchandise! My first recommendation is to see if you are able to use the merchandise credit on shopDisney.com! This site carries just about anything you can think of, including some of the very same merchandise that can be found in the Disney Parks!

    Another option is to take your merchandise credit to a local Disney Store to see if it can be accepted at their location. If they are unable to accept it, they might have some familiarity with how you can go about using that particular card. You can use this store locator to look up the Disney Store that is closest to your location!

    If for some reason you are unable to use that merchandise credit on shopDisney.com or at the Disney Store, you might want to call the number on the card to see what other options are available to you. The fact that it still holds a balance is great! Finally, you could also consider keeping that card in a safe place until your next visit to the Walt Disney World Resort for use at either your Disney Resort Hotel or the Disney Parks!

    Nancy, now you just have to figure out what you want to buy! Happy shopping!

    Hakuna Matata!  Jonathan
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Meet the Panelist: Jonathan, Pennsylvania

Hi, everyone!  My name is Jonathan.  I am a Disney-adoring husband, dad of three sons, and elementary school principal from Pennsylvania.  If you're visiting planDisney with questions about the Most Magical Place on Earth, then Hakuna Matata because you've come to the right group of people!  I'm happy to use my past Disney-travel experiences and knowledge to help you enjoy every moment of your vacation to the Walt Disney World Resort! Learn More About Jonathan

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