• On Apr 15, 2021
    Lucy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had purchased some Disney hopper passes as a gift prior to covid-19. I would like use those passes but it will not take the tickets when i try to make the reservations. Can someone help me with that?

    Hello Lucy, and welcome to planDisney!

    It sure seems like the past year was conjured up by the Disney Villains. Thankfully, our heroes have worked hard to bring some magic back into our lives, and having the Disneyland Resort theme parks as part of our world again is a great step towards normalcy. 

    I see that Ursula and friends are still causing some mischief on your end, and you'll need to call (714) 781-4636, and a friendly Cast Member specializing in Disneyland tickets will be able to assist you. Because so many Guests are anxious to return to a land of magic, you may experience longer than usual hold times, so I recommend browsing the Disney Parks Blog, checking out the latest selection of gadgets and gizmos on shopDisney, or finding us on social media while you wait. Check out the recent article about the sips and snacks that will be offered during the initial reopening. We appreciate your patience during this extraordinary time!

    I hope your ticket issue is quickly resolved so there's nothing left to do but count down the days until the fun begins. Thanks for stopping by planDisney, and we'll see ya real soon!

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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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