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  • On Jan 22, 2018
    John from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i have purchased Disney Florida tickets and did not use them all and now i can not find them , is it possible that Disney is able to find these tickets and can be used ?

    Bonjour John, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question! 

    I believe the answer to your question depends on when you purchased the Theme Park Tickets that you’ve misplaced and whether you linked them to your My Disney Experience account. If you were able to link your tickets to your account, then they should still be in there and available to use, if they’re still active and haven’t expired. 

    If you weren’t able to link them to your My Disney Experience account, then your best bet would be to contact Walt Disney World Resort in order to find out whether they can trace your ticket purchase, either by way of your confirmation number, or the telephone number/email address/credit card used to process your purchase. 

    Good luck and please don’t hesitate to come back and see us if you have any other questions!

    Have a Magical Day, 

    Lynne
thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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