Cinderella Castle 50th Night
  • On May 2, 2022
    Randi from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, so I JUST purchased a Disney annual pass 3 days ago. Have not used yet. I told my boyfriend & he told me he purchased me annual pass about a month as a surprise anniversary gift for next week. Am I able to cancel my annual pass I just bought?

    Hi, Randi! 

    Oh my goodness, giving the gift of a year of magic is just the sweetest thing! Of course, it would work out that you have also purchased a Walt Disney World Annual Pass for yourself as well. Random things like that seem to happen to me too, Randi, and sometimes all you can do is have a good laugh about it.

    The official rule is that theme park tickets and Walt Disney World Annual Passes are non-refundable, however, I have a few ideas for you. You could always reassign one of your Walt Disney World Annual Passes to your boyfriend, that way you could both enjoy a year of magic together. You both would make memories that would last a lifetime, however, maybe he purchased one for himself as well so then that wouldn't work out. I think your best option is to reach out directly to the V.I.Passholder support line and speak to a Cast Member directly. Explaining your situation to someone that works in that official department is really the only way to know the answer to your unique situation. You can call 407-WDW-PASS to speak to someone directly from about 7:00 a.m. until 11:00 p.m. each day.

    I hope everything will work out for you, Randi. One thing is for sure, I know you are going to love using your Walt Disney World Annual Pass. I've been a passholder for years and it is the absolute best. I love being able to visit the Walt Disney World Theme Parks pretty much whenever my schedule allows and all of the discounts that come with the program are a nice perk. 

    I have my fingers crossed for you, Randi. If you have any other questions, please feel free to stop back by and ask me. I'm happy to help. 

    Good luck!
    Jackie H.  
thumbnail image for Jackie

Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.