Hi, there!
Welcome to planDisney, Robert. I'm so glad you stopped by with this question for me! It's my pleasure to help you plan your visit to the Walt Disney World Resort.
The only thing better than a Disney vacation is a
discounted Disney vacation. Well done on getting those money-saving Theme Park Tickets from your company! I'm sorry to hear that you won't be able to visit on the date you were initially hoping to, though. As Winnie the Pooh would say, "Oh, bother!" I have good news for you, though - your wholly unused Walt Disney World Resort Theme Park Tickets always retain their value.
You may be able to modify the ticket dates, but if you're unable to, you can apply the value of your existing tickets to the the purchase of new Theme Park Tickets. My best advice is to
call the Existing Tickets Line. A friendly Cast Member there will be happy to assist you! They'll be able to help you either change the dates on your tickets or help you to acquire new tickets. Just be sure to have your ticket information on hand when you make the call.
Whenever you're ready to visit the Walt Disney World Resort, the magic will be waiting for you! Don't forget to download the
My Disney Experience mobile app before your arrival. This app is handy for lots of reasons! You can use it to view current wait times for popular attractions, place
Mobile Food & Beverage Orders, preview Disney PhotoPass Photos,
request to join Virtual Queues, and much, much more.
I hope this was helpful, Robert. Please let us know if you have any other questions about your visit to the Walt Disney World Resort!
Ashley