Captain Mickey with Mom and son
  • On May 7, 2022
    Evette from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased the digital photo package on cruise and I cannot download our photos. Please help.

    Welcome to planDisney Evette!

    The Digital Photo Package is just about the best souvenir ever! With so many great photo opportunities during your Disney Cruise, these photos will be a terrific keepsake of your magical vacation at sea. 

    To access your photos, sign in on the Disney Cruise Line website. Under the "Already Booked" tab, scroll down to the bottom and select "My Cruise Photos." From this location, you should be able to see and download your photos. If you continue to have issues, contact Disney Cruise for assistance. If sending a message for help, select "Cruise Photos" in the subject dropdown bar. 

    I hope your cruise was amazing! If you are ready to book your next Disney Cruise adventure, I have great news! The Summer 2023 itineraries have been released and there are some amazing destinations. Captain Mickey and Captain Minnie are going to be super busy in 2023 with so much fun at sea! 

    Keep DREAMing of your next MAGICal cruise!


thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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