• On May 7, 2022
    Evette from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased the digital photo package on cruise and I cannot download our photos. Please help.

    Welcome to planDisney Evette!

    The Digital Photo Package is just about the best souvenir ever! With so many great photo opportunities during your Disney Cruise, these photos will be a terrific keepsake of your magical vacation at sea. 

    To access your photos, sign in on the Disney Cruise Line website. Under the "Already Booked" tab, scroll down to the bottom and select "My Cruise Photos." From this location, you should be able to see and download your photos. If you continue to have issues, contact Disney Cruise for assistance. If sending a message for help, select "Cruise Photos" in the subject dropdown bar. 

    I hope your cruise was amazing! If you are ready to book your next Disney Cruise adventure, I have great news! The Summer 2023 itineraries have been released and there are some amazing destinations. Captain Mickey and Captain Minnie are going to be super busy in 2023 with so much fun at sea! 

    Keep DREAMing of your next MAGICal cruise!

    Cathy

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is sailing with Disney Cruise Line, running (or cheering!) at runDisney events, taking hula lessons at Aulani, or vacationing at the Walt Disney World which is our home away from home. I am proud to be a part of the planDisney team and cannot wait to share my tips and advice for a magical vacation
Learn More About Cathy

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