We purchased a 3-day/2-park ticket package in 2019 and did not get to use it before the pandemic shut everything down. How do we proceed once the park opens again? We would like to get back to Disneyland this Spring, before summer vacation time.

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Answer 1

Welcome to planDisney, Ava. Thanks for taking the time to stop by with your question for us.

I’m sorry to hear you were not able to enjoy the Disneyland Resort theme parks last year due to the pandemic. I am delighted that Disneyland Park and Disney California Adventure Park will reopen on April 30, 2021. Not only that, but Disney’s Grand Californian Hotel & Spa will be welcoming Guests starting on April 29, 2021.

Disney Parks Blog recently announced important information regarding tickets sales and reservations. Without knowing specifics of your ticket type, I’m unable to provide you with a new expiration date, but please rest assured that your previously purchased tickets most likely have an extension to the expiration date. It’s helpful to log in to your Disney Account to link your valid theme park tickets before you access the reservation system. Be sure to set your alarm for April 12, 2021 because that is when you may begin making park reservations since you already have valid theme park tickets, Ava.

If you have questions pertaining to your tickets, you may contact (714) 781-4636 and a friendly Cast Member will gladly assist you!

I hope this information is helpful for you, Ava. If you have further questions or you're looking for tips and advice for your upcoming trip, please don’t hesitate to visit us on planDisney again. We’re all EARS to help you plan a memorable trip to the Happiest Place on Earth!

See ya real soon,
Kiki

We purchased a 3-day/2-park ticket package in 2019 and did not get to use it before the pandemic shut everything down. How do we proceed once the park opens again? We would like to get back to Disneyland this Spring, before summer vacation time.

Meet the Panelist: Kiki, California

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We purchased a 3-day/2-park ticket package in 2019 and did not get to use it before the pandemic shut everything down. How do we proceed once the park opens again? We would like to get back to Disneyland this Spring, before summer vacation time.”

Meet the Panelist: Kiki, California

Related Links

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

Thanks for submitting your comment!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

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We purchased a 3-day/2-park ticket package in 2019 and did not get to use it before the pandemic shut everything down. How do we proceed once the park opens again? We would like to get back to Disneyland this Spring, before summer vacation time.