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  • On Mar 31, 2022
    Andy from London Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a 14 day ultimate ticket (from the UK) for use in Summer 2020. Due to the pandemic and the borders being closed I was unable to travel. I was made aware that the tickets would still be valid, but is this the case for August? Thanks

    Hello Andy, and welcome to planDisney.

    As the current UK-based Panelist here at planDisney, I can totally relate to your cancelled holiday plans due to the global Covid-19 pandemic.  During that difficult time, my own family had a couple of what should have been very jolly holidays to Walt Disney World Resort cancelled too.

    Thankfully, as we continue Returning to a World of Magic at Walt Disney World Resort, everything is slowly, but surely, heading back to somewhat resemblance of normal, and indeed many British Guests, like you and I are now venturing back to the Sunshine State of Florida for our magical fix of Disney.

    When thinking about the 14-Day Ultimate Tickets that you intended to use back in the summer of 2020, it might be handy to know that each Disney Theme Park Ticket is sold with its own particular Terms and Conditions and expiry

    Therefore, my top suggestion would be for you to seek the knowledgable advice of a Cast Member who will be best placed to advise on any possible ways forward with your unused tickets.  There are 2 great ways to connect with Cast Members -

     - Via this handy online email form 
     - By dialling the UK freephone number for Disney Park Tickets contained within this handy Walt Disney World Resort Phone Directory

    Andy, it might be good to know that our UK-exclusive tickets are now called Magic Tickets!  Magic Tickets offer Guests a very similar deal to the old-style Ultimate Tickets as they still include many of the bibbidi-bobbidi-benefits such as unlimited entrance into all 4 Disney Theme Parks (when combined with Disney Park Pass reservations), 2 Disney Water Parks, plus Memory Maker, and the Park Hopper Option too!  

    Andy, I hope that I've been able to offer a little zip-a-dee-doo-dah insight for you today.  If you should have further questions, then please do pop back to me here at planDisney.

    Have a great Disney day ~ Jane 

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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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