Chewbaca
  • On Apr 15, 2021
    William from CA Asked

    I just purchased 3 - 2 day tickets to the parks and the Disney park app is not allowing me to link my tickets to the app. I would like to know if my tickets are valid.

    Hey there, William!

    Thanks for stopping by planDisney with your question. Are you as excited as I am that the Disneyland Resort theme parks will soon reopen?

    Here’s the way I link tickets to my Disney account using the Disneyland mobile app. Open the app and tap on the three horizontal lines near the bottom right of your screen to reach the main menu. Select "Tickets and Passes" near the upper right corner to display any tickets or passes that were already linked. If there are none, tap the plus symbol and then select “Link Tickets & Passes.” You can enter the numbers manually or scan the bar code for each ticket with your smartphone’s camera. If you follow these steps and are still unable to link your tickets, I recommend calling the resort’s ticket helpline at (714) 781-4636 to speak with a Cast Member who can assist you further.

    Keep in mind that you might not be able to view your already-linked tickets under the “My Disneyland” tab when logged into your account on Disneyland.com, although there is an option to link tickets there. However, if you linked them either online or in the Disneyland mobile app and you do see them in the “Tickets and Passes” section of the app, you’re all set to make your theme park reservations!

    I hope this information helps you, William. Please visit us again with more questions as you continue planning your vacation!

    Wishing you magic,
    Courtney
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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