Boy in father's arms
  • On Apr 10, 2021
    Travis from CA Asked

    I purchased 3-3day tickets before the pandemic with max pass. I am going to try and plan to go to disneyland in May and reserve day on April12 . However, since the maxx pass will not be offered I would like to get reimbursed for the maxx pass part of ticke

    Greetings Travis and welcome to planDisney!

    ChEARs, you must be so excited to be Returning to a Land of Magic very soon. Can you believe it? We are so close to the reopening of the Disneyland Resort. I don’t know about you, but I’ve missed it so much!

    Unfortunately, Disney MaxPass services have been suspended for now and are not available for purchase. Travis, you do have the option to use your existing tickets, which include Disney MaxPass, to enter the theme parks. If you choose to use your existing tickets, while these services are paused, that benefit will be forfeited since the Disney MaxPass feature is nonrefundable and nontransferable. You do have the option to save your existing tickets for a time when Disney MaxPass services may be operating. If you do choose to hang on to those and purchase new tickets, without MaxPass, I do recommend taking a look at the availability calender, first. That way you can make sure there is availability in the parks for the dates you are wanting to visit. If your dates are available, you will then use those new theme park tickets to make a theme park reservation, pending availability.

    I’m sure no matter what you decide to do, you will enjoy your time spent back at the Disneyland Resort. I do hope soon, we will see the return of MaxPass services. In the meantime, be sure to let us know if there’s anything else we can help you with.

    Have a Magical Day!
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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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