Hey there, Cynthia, and welcome to planDisney! One of my favorite things about a Walt Disney World Resort vacation is that it’s the perfect destination for any age! It’s one of the few places where if you’re 6 or 60, it’s perfectly fine to have a melted ice cream bar - shaped like Mickey Mouse - running down your chin!
If you are having trouble adding the
Genie+ Service to your single-day Theme Park Tickets, I suggest you reach out to an
Existing Tickets Cast Member at (407) 934-7639 for further assistance. However, your trip is fast approaching, and you can choose to wait and add the Genie+ Service to your Theme Park Tickets after you arrive inside the Walt Disney World “bubble.” You can add Genie+ to your tickets on the morning of your Theme Park day after 12:01 a.m. EST. I know that sounds like a late night - or early morning - but you’ll probably already be awake bursting with excitement for your Disney vacation!
If you are staying in a
Disney Resorts Collection Hotel, you can make your first Disney Genie+ reservation and
Individual Lightning Lane purchase in the
My Disney Experience Mobile App at 7 a.m the morning of your Theme Park day. If you are not staying on-site, you can still make your first Genie+ reservation at 7 a.m. but will have to wait until the Theme Park officially opens to make your Individual Lightning Lane purchases.
I hope this helps, Cynthia! Your Walt Disney World vacation awaits!
You’ve Got a Friend in Me,
PG