Hello there, Grant. Thanks for taking the time to visit us on planDisney. Welcome!
That’s so great that your wife is able to get discounted
theme park tickets to Disney Parks through her new employer. Every dollar saved is definitely helpful (and you can use that money towards a Mickey pretzel or churro at the parks!).
Unfortunately, I’m sorry to report that
Disneyland Resort does not provide refund or cancellation on tickets. In the past, Guests were able to apply the value they paid for their tickets toward upgrade to additional days at the parks or an Annual Passport by the last day of their visit. However, since the sunsetting of the Annual Passport and no announcements have been made regarding a new membership program, upgrading is not currently an option.
When planning ahead, I’m glad to hear you’ll be able to purchase future theme park tickets at a discounted rate! As you continue to plan your upcoming trip, please don’t hesitate to
write us again if you have more questions.
-Kiki