dlr activities 02; Farris wheel; mickey head; world of color
  • On Mar 22, 2024
    Karen from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 5 day passes, but due to medical problems, I feel 3 days would probably be better. Can I exchange the 5 day for 3 days?

    Hello there Karen

    Welcome to planDisney and thank you so much for this question! It's always a pleasure to get to answer questions from a fellow Arizonan.

    While theme park tickets are non-refundable according to the eTicket Terms & Conditions, I'm hoping some of my suggestions below my help as you continue to plan your upcoming trip.

    The Disneyland Resort is committed to providing an accessible experience for Guests and offers the Disability Access Service (DAS) for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. This may be an option to look into for your trip to be a more comfortable experience for you.

    Additionally, there are options for ECV and wheelchair rentals at the Disneyland Resort as well as through ScooterBug, a Disney Featured Provider.

    Lastly, I'll add that your multi-day tickets don't expire until 13 days after their first use. I'll often recommend adding in a rest day or two in between longer trips to give some downtime between park days, which can be a bit hectic!

    If you have any additional questions about your specific situation, I'd recommend reaching out to a Cast Member at the Guest Information line. They should be able to help with any other follow-up questions related to the DAS service or your tickets that you might have.

    Thanks again for stopping by, Karen! I hope you have a fantastic visit to the Happiest Place on Earth.

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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