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  • On Jul 14, 2021
    Jodi from LA Asked

    I purchased a 10 day pass in 2008 that don't expire. How do I find out how many days are left in each and convert to the band?

    Ahoy there Jodi, and welcome aboard planDisney

    Shiver me timbers! It sounds like you have some buried treasure on your hands. A valid Walt Disney World theme park ticket with remaining visits is as valuable as Captain Jack Sparrow's pirate gold. You're one lucky scalawag! Years ago, my family and I would purchase tickets with the no-expiration option, and use them for short, weekend trips. I still have a few days left on one of my tickets from pre-2013 when this upgrade was eliminated, and I'd be happy to share how I keep track of the remaining entitlements. 

    First, you'll need to link the ticket to your My Disney Experience account. From the My Disney Experience dropdown menu on the Walt Disney World home page, select "My Plans" and choose "Link Reservations & Purchases" from the "Add More Plans" menu. Click on "Link Tickets," and scroll through the options to the right to find your ticket type. See if you can find an image that matches the ticket you have, and enter the numbers shown. If you encounter rough seas, you might need to call an SOS to Disney ticketing by dialing (407) 939-1289. A friendly crewmate can usually help you link older theme park admission. As soon as your ticket is linked, it is also linked to any active MagicBands under your name, so there's nothing further you need to do to use it with a MagicBand or Key to the World Card. 

    Once your ticket is linked, open the My Disney Experience Mobile App, and click on the three lines in the bottom right corner of the home screen to bring up the welcome menu. Next, select Tickets and Passes, and you should see "10-Day Magic Your Way Ticket with No Expiration Option" under your name. Just below that ticket description, you will see the number of days remaining. This only shows up when I view my tickets in the My Disney Experience Mobile App, and not on the browser version.

    Jodi, if you don't find what you're looking for, you can send an e-mail to ticket.usage@disneyworld.com that includes as much information about your original purchase as possible, including photos of the front and back of the ticket. Years ago, before information regarding the remaining theme parks days was visible on the My Disney Experience Mobile App, I used this e-mail contact and received a response several business days later. 

    I hope this is helpful! The My Disney Experience Mobile App has really made it easier for me to keep track of my family's older tickets, and I'll keep my fingers crossed that you experience smooth sailing as well. Thanks so much for stopping by planDisney, and we'll see ya real soon!

    Bon voyage,
    Betsy
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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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