Disneyland Main Street
  • On Jun 22, 2021
    Patsy from CA Asked

    I purchased 3 - 2 day park tickets for me and my 2 sons. One of my sons can not go what happens with his ticket how can I move the reservation for the one ticket or possibly 2 tickets? The tickets say within 13 days but no dates are available to change?

    Hello and welcome to planDisney, Patsy!

    I’ll be more than happy to do what I can to help. Without knowing the specifics of your ticket, I do know that, typically, as long as the tickets are whole and have not been used, you should be able to switch your visit to your next available date. 

    Usually, the 13 days are intended to be used once the first day of the ticket has been used. Again, if you haven’t used any days on your existing ticket, then you should be good to cancel and reschedule your existing Theme Park Reservation past those 13 days.

    I do hope you all can align your dates so that you can visit together. I love visiting the Theme Parks with my family. Some of my favorite memories include chatting in line while waiting for attractions and just spending that extra time together. Other than using the Disney mobile app, we all try to stay off of our phones to soak in our time together. 

    Disneyland Resort is our escape from the real world. It’s our favorite place to vacation, aside from Walt Disney World Resort, and the one place we feel at home

    I hope you and your sons get the chance to experience this feeling together. If you have any other questions, please don’t hesitate to ask. You are also able to give the Ticket Service line a call at any time. A Cast Member will be able to go more in-depth about the specifics of your tickets. 

    Thanks again and we will see ya real soon!
    -Shantel
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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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