Hiya Michelle,
Welcome to planDisney! As my good friends Timon and Pumbaa, say, Hakuna Matata! There is no need to worry about missing out on getting your
Disney Park Pass reservations. Let's see what I can do to help!
To make Disney Park Pass Reservations, you must link your Exchange certificates to your
My Disney Experience account. On your exchange certificates, there is typically a confirmation number or a 16-digit code located on the back. This number is what you will need to link your tickets. Once you find the number:
1. Log into your My Disney Experience Account
2. Go to "My Plans."
3. Select the third of the five circled icons located near the top. It will look like a ticket with Mickey's ears on it.
4. Select "Link Tickets" from the options presented.
5. Type in your code in the ID Code section for each of your Theme Park tickets.
After your tickets are linked, you should be good to go to make your Park Pass Reservations! If you can't get your tickets linked, there may be a technical glitch in the system. In this case, I recommend reaching out to a Cast Member in Website Support (407-939-4357) for better troubleshooting.
I hope you get your Theme Park Tickets added soon so you can continue on your planning journey. Before I let you go, please do me a favor and check out the
Christmas Tree Stoll at Disney Springs during your visit. I love seeing all the intricate decorations that symbolize different Disney movies and characters, and it is a great way to take some time outside the Theme Parks and get some holiday shopping done.
Happy Planning,
Ashley F.