Hello, Kim! Thank you for choosing our planDisney "Magic Carpet" for all your travel needs. Your wish is our command!
Disney Genie+ allows you to reserve return times to use Lightning Lane entrances and bypass the standby line on select attractions, saving you valuable time. Guests wanting to use Disney Genie+ service during their vacation can get it one of two different ways:
*Before your trip as an add-on with a new ticket or vacation package, however, you must do this at the time of purchase.
*Through the
Disneyland app on the day of your park visit after park entry (be sure you have downloaded the latest version of the app for best functionality).
Since you already have your tickets, you'll need to use the second option. The Disneyland website has some
short tutorial videos that I recommend watching before your trip, and they explain how to add it and use your Tip Board.
Since your 4-day Park Hopper tickets were purchased before the park closures, check to see if they are still linked to your Disneyland account. If not, call
Disneyland Ticketing at (714) 781-4636, and they can relink them for you. It's possible the tickets have expired; if that's the case, they will help you apply their value towards the purchase of new tickets (which you could then add Genie+ to). Also, don't forget to make your
Theme Park Reservations.
I hope this makes sense, Kim! If there's anything else you need, remember, "You ain't never had a friend like me!"
Eean