Mom And Daughter; Mad Tea Party; Alice; girl in costume as Alice
  • On Nov 21, 2013
    Carissa from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 4-day park hopper passes for Disneyland online. I only need 3-day park hopper passes. Can I downgrade my tickets and get refunded for the difference? I emailed guest services but it might take 5 days to hear back.

    Hi, Carissa!

    Welcome to the Disney Parks Moms Panel. Wow, your trip is just around the corner! I hope you’re looking forward to all the holiday magic that awaits you at the Disneyland Resort.

    Theme park tickets are non-refundable, so to the best of my knowledge, a downgrade or refund is not a possibility once you have purchased them online. However, you may want to call and speak to a Cast Member from Guest Services or inquire at the resort ticket booths for more details regarding the terms and conditions of theme park ticket purchases. 

    I hope this helps, Carissa, and that you have a perfectly pixie-dusted visit to the Disneyland Resort. Please write back with any other questions you may have as you put the finishing touches on your vacation.

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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