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  • On Apr 14, 2021
    Sharyl from CA Asked

    I purchased (8) 1-Day Park Hopper Complimentary tickets thru school auctions for $800+. (4) expire 4/15/21, and (4) expire 10/22/21. I tried to use their bar codes to purchase reservations, but they were rejected. When and how will I be able to use them?

    Hey there Sharyl!

    Welcome to planDisney, we’re happy to help. I’m so sorry that you are having difficulties with your tickets, let’s see what we can do to help. I know with the closure ticket expiration dates have changed. It was recommended to link your tickets to your Disney account to see the new expiration date, but it does sound like you are having difficulties with that too.

    The good news is, you don’t have to purchase a theme park reservation. Once your tickets are properly linked, you will be able to schedule your reservation! I’m sure you and your family are so eager to Return to a Land of Magic so I do recommend giving the Ticket Services line a call. A Cast Member there will be more than happy to help assist you with your existing tickets, especially since the expiration dates are different. Please be patient, as wait times have increased, due to the very much anticipated reopening of The Happiest Place on Earth, which is totally worth the wait!

    Sharyl, if there’s anything else you may need help with, you know where to find us!

    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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