• On Mar 10, 2021
    James from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 2 day 1 park a day tickets for my family of 6 to use the second week of June. I used the will call option however, I do not live in Florida. I can't do reservations online, did I do it wrong?

    Hello there, James! Welcome to planDisney, where it will be my pleasure to help you figure out how to make your Park Pass Reservations for your upcoming trip to Walt Disney World!

    It sounds like you have a wonderful family vacation in the works! When you purchased your tickets, you hopefully received an e-mail that included a confirmation number. Even though you chose the Will-Call option for pickup of your Admission cards, you should still be able to input this number into your My Disney Experience account to link your Tickets there. Before you do so, make sure each person traveling with you is entered into your Friends & Family list, which will make it easier to link each Ticket to each individual. After you link your Tickets, you will be able to make Park Pass Reservations via the Walt Disney World website!

    James, did you know that you can preview the availability calendar for Park Pass Reservations easily online? This way, you can make the plans that are best for your whole party in advance! Also, be sure to browse the Experience Updates pages before you travel to learn about all the latest procedures and policies in place to protect your health and safety during your visit the Most Magical Place on Earth! Don’t forget to download the latest version of the My Disney Experience Mobile App for the most hands-free yet plugged-in experience while on vacation! 

    I hope that this information helps you as you continue to make magical plans for yourself and your loved ones! If you find that you cannot link your Tickets via the methods described above, do not hesitate to reach out to Disney Reservations via phone for further assistance. Also, know that you can always come back here to chat with us again anytime you’d like to! It would be our pleasure to continue to help plan this trip with you!

    See ya real soon!

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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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