Mom And Kids Animal Kingdom
  • On Nov 8, 2015
    Patricia from MN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased 7 Day All in One Hopper passes in 1998 that never expire. I want to confirm how many days remain on each of our passes. Also, our son was a child when we purchased his pass in 1998 and is now an adult. How do I convert his pass to an adt?

    Hi Patricia,

    How fantastic that you have tickets from 1998! I feel sure I would have put them somewhere safe and promptly forgotten where they were! You can try to call the phone number for help with existing tickets, (407) 939- 7523. They might be able to help you confirm how many admissions you have left on your tickets. I also found this answer in the "Help" section of the Walt Disney World web site:

    "Q. How can I determine the number of days remaining on a theme park ticket?
    A. When you arrive at Walt Disney World Resort, please show your ticket to a Cast Member at any of the following locations:

    Ticket windows at theme parks and water parks
    Concierge desks at Disney Resort hotels
    Guest Relations at the Downtown Disney Area

    If you wish to check from home, please email us at and include the following:

    Photograph or scan of the front and back of each ticket
    Photograph or scan of a government-issued ID
    Your full name
    Phone number where you can be reached during the day
    Please keep the total email size, including attachments, below 2 MB. To ensure your email is less than 2 MB, you may need to compress your images or send multiple emails.

    We’ll try to get back to you as soon as possible, but it normally takes 14 business days for a response."

    To exchange your son's child's ticket for an adult ticket you will need to visit one of the locations listed above. 

    Thanks for stopping by the Disney Parks Moms Panel. Be sure to let us know if we can help you with any other questions! 
    Wishing you happy planning and a magical vacation,
    Amy H
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Meet the Panelist: Amy, North Carolina

Hey, Howdy, Hey! I'm Amy H. and I have been a fan of Walt Disney World since my first visit during the Magic Kingdom Park's opening year. I'm married to my favorite person in the world and since our son and daughter are in college, we have been enjoying more spur of the moment trips to the Most Magical Place on Earth. No matter the ages or size of your traveling party, I'd love to help plan you plan a magical vacation! Learn More About Amy

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