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  • On Oct 25, 2021
    Lynnell from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 4 day hopper tickets on Jan 16,2020 for a scheduled trip to Disney June 1, 2020. Because of Covid we have been unable to use our passes. I called Dec. 8, 2020 and was told my tickets would be extended to Dec. 16, 2021. How do we use the pass

    Hey Lynnell!
    Welcome to planDisney!
    I see you have some theme park tickets that you purchased right before they closed. I am sorry to hear that you have not been able to use them but as you mentioned you should have until December 16, 2021 to use them. You will need to re-link these tickets to your Disney account. Once your tickets are re-linked, you will need to make a theme park reservation to enter Disneyland Park and Disney California Adventure Park. You will select which park you would like to start off at and then you can hop to the next park starting at 1:00pm. If you have any issues linking your tickets you will need to reach out to Ticket Services for assistance.
    Your trip will be just in time for all of the festivities of Holidays at the Disneyland Resort. I am so excited for all of the Christmas fun this year since we were not able to experience it last year. If for any reason you are not able to use your tickets before they expire on December 16th, you  can take your tickets to the ticket booths at a later time and you will receive the value paid towards the purchase of new tickets. If I were you I would try to schedule a trip before they expire.
    Well Lynnell,  Let us know if you have any other questions about planning a trip to the Disneyland Resort. 
    Remember, always believe in the Magic!
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Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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