Girl with balloons at Riveria
  • On Sep 11, 2020
    Wayne from GA Asked

    Hello. We purchased 5-day guest passes last year and only used 2 of the 5 days. The remaining three days were supposed to expire at the end of this year (2020). Has there been any extension to these remaining days due to Covid-19? Thanks for your help!

    Hello, Wayne,

    Thank you for sending your question to planDisney.  Walt Disney World certainly understands that guests have needed to change their plans and has created a generous cancellation policy for purchased tickets:  "Partially used multi-day theme park tickets with a usage window impacted by park closure, or date-specific theme park tickets purchased through June 6, 2020 with a valid use period beginning March 12, 2020 or later, will automatically be extended to use any date through September 26, 2021. If you are unable to visit by September 26, 2021, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date."  

    If you'd like someone to provide further assistance or an explanation to how this will apply to your tickets specifically, you can call the Disney Reservation Center at (407) 566-4985 to speak to someone who can assist you further. 

    Wishing you a Disney Day!  Please let us know if you have any further questions.  -Kara
thumbnail image for Kara

Meet the Panelist: Kara, Nebraska

I’m a high school teacher with a family of 3 sons who have grown up through Disney. I am known by friends as the Star Wars loving Disney Nerd who always wants to serve up tips and ideas of how to make visits to Walt Disney World special and magical.

Learn More About Kara

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