Mickey and Minnie Mouse with The Wish
  • On Dec 10, 2022
    Pricila from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My purchased cruise pictures isn’t showing up for download.

    Welcome to planDisney Pricila!

    I am sorry you are having trouble with your cruise photos. Let's try a few tricks to see if we can magically make them appear!

    First, confirm that you purchased a photo package! Photos and/or packages must be purchased before debarkation day. Next step: Head to DisneyCruise.com and sign in. Under the "Already Booked" tab, scroll to the bottom of the list to "My Cruise Photos." If your photos are not showing up, please contact a friendly Disney Cruise Line agent who will be able to assist you. 

    I love looking back at my cruise memories. Of course, it just makes me want to book another sailing with Captains Mickey and Minnie. Some early 2024 itineraries have been posted, so check out where you might sail next! Book early for the best selection of staterooms. 

    Thanks for stopping by planDisney, and I hope you are able to download and enjoy your cruise photos real soon!

thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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