• On Mar 13, 2017
    Megan from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We have purchased the CDN resident hopper passes and are staying on property. Do we need to show our passports at will call at MK or is that something we can take care of upon check in at POR? What time does will call open?

    Welcome to the Disney Parks Moms Panel, Megan!

    I’m thrilled about your purchase of the amazing Canadian Resident Ticket Offer, which saved you a lot of money!

    To redeem your Exchange Certificates, please check Theme Park Hours and then go to the Theme Park Ticket Window where you will need to present a valid Canadian Passport. If you are not a Canadian citizen, you will need to present a valid Passport and proof of Canadian residency. It doesn’t hurt to ask about redemption of these special offer Theme Park Tickets at check-in at your Disney Resort hotel Front Desk, you just never know.

    In the meantime, I recommend Linking Your Tickets with My Disney Experience to plan for your FastPass+ selections, which for you, as a Disney Resort hotel Guest opens up at 60 days before your Disney vacation package stay. If you have any questions about linking your tickets, please call (407) 939-7523.

    You may wish to complete your Disney Resort hotel Online Check-In 60 days in advance to expedite your check-in at the Front Desk where you will receive your complimentary MagicBands and Welcome Folder and book Disney’s Magical Express® for your complimentary ride to Disney’s Port Orleans Resort~Riverside.

    Best Disney Wishes!
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

Learn More About Jacqueline

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.