Girl; AA; Mickey Mouse Plush; Disney Springs; World of Disney; in costume as Minnie Mouse
  • On Apr 1, 2024
    Emily from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a canvas bag on Shop Disney with the intention of having it embroidered on my upcoming trip. I wanted to make sure that the bag I wanted wouldn’t be sold out in the parks! Am I able to bring it to be embroidered? I am afraid I am not able to!

    Hi there, Emily!

    Thanks for shopping by planDisney! Like you, I'm loving the recently released Walt Disney World merchandise. I actually just purchased a perfecto Encanto dress that I would wear every day if I could! While some items from the online Disney Store can be found in the theme parks, it is not guaranteed, so I completely understand why you went ahead with your online order. Unfortunately, Walt Disney World Resort is unable to personalize previously purchased items, even if those items are official Disney merchandise. I just spoke with a Cast Member who shared that when submitting purchases for embroidery, Guests will need to present a same-day receipt along with the item.

    I know this is not what you were hoping to hear, Emily, but as my husband will reluctantly confirm, I am pretty talented when it comes to shopping for magical souvenirs, so I'm happy to provide you with a bit of advice. First, if your heart was set on using this particular bag for your vacation, you could always have it personalized locally before your trip, or you could also wait to see if the bag is available for purchase in person at Walt Disney World, have it personalized there, and then return the first bag you purchased online (as long as it is still within the return window).

    On a personal note, if I see something I love online but have a magical vacation on the horizon, I typically wait to see if I can purchase it (or something I love even more) in person. In my experience, you'll find some items priced a bit lower in storefronts than online. If, once I return home, I still need to make the purchase digitally, I will complete the order and happily await my magical mail. 

    I hope this was helpful, Emily, and that like Mary Poppins, you soon have the perfect bag for your vacation! If you have any additional questions, feel free to stop back by. I'm always happy to help!

    Thinking Happy Thoughts,
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Meet the Panelist: Lizzie, Georgia

Hi y'all! I'm Lizzie, a happily married teacher, coach, and proud dog mom of three from Georgia. While I loved the magic of Disney as a child, it wasn't until my twenties that pixie dust became a defining characteristic of my personality (and my wardrobe). I can't wait to answer your Walt Disney World Resort vacation questions so that you can embrace your inner 'hakuna matata' as you stroll through The Most Magical Place on Earth with your favorite Mickey-shaped snack in hand.  Learn More About Lizzie

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