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  • On Feb 22, 2024
    Charla from NB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased Canadian resident tickets with the understanding proof of residency would be required to activate. I am seeing a lot of posts saying that if your tickets show blue in your MDE app you don't have to activate prior to use. Is this correct?

    Hi there, Charla, and welcome to planDisney! I'm thrilled that you're in the planning process for your next Walt Disney World Resort vacation! It sounds like you've been doing your research about activating your tickets, since you're a Canada resident. I reached out to a helpful Cast Member about this, and I'm happy to relay the information I received! 

    You'll be glad to know that your research has given you correct information! As a Canada resident, when you see your tickets in blue in your My Disney Experience Account, you do not have to activate them prior to using them - you're good to go! I'm so glad you double-checked, because this will hopefully help you save time and allow you to have an even more seamless vacation.

    When you arrive at Walt Disney World Resort, be sure to download the My Disney Experience Mobile App. It'll be your go-to resource for helpful information throughout your vacation. With helpful maps that show wait times at attractions, the ability to unlock your Disney Resort Hotel room, and manage your day with Genie+, you'll be all set for a great time!

    Charla, if you haven't visited the Canada pavilion in EPCOT, I highly recommend you stop by during your upcoming vacation! The gardens are beautiful, the Cast Members are super friendly (of course!), and the food is some of my favorite in all of Walt Disney World Resort. It's sure to remind you a bit of home!

    Please stop back by planDisney with any other questions you have as you prepare for your vacation to the Most Magical Place on Earth! We're here and happy to help!

    TTFN! Ta ta for now!

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Meet the Panelist: Jennifer, Georgia

Hi friends, I’m Jennifer! I live in Georgia with my handsome Prince Charming and our three awesome Mouseketeers. My Disney favorites are food, princesses, holidays, and festivals. I thrive on logistics and details, so I love all of the intricate plans that go into making a perfect Disney vacation. So let’s get started, because tomorrow is just a dream away! Learn More About Jennifer

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