• On Feb 11, 2020
    Nicole from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have our purchased Canadian Resident tickets. We do not travel with our passports as we have nexus cards. Can we use our Ontario driver licenses to pick up? My husband and I will have them but our children (12,10,8) won’t have proof of residency.

    Hi Nicole, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question, my fellow Canadian and Nexus member!

    I’m happy to hear that you were able to take advantage of the Special Offer for Canadian residents for discounted Theme Park Tickets - it really is a great deal. I’m happy to say that, based on my experience, you should be able use your Canadian driver’s license as proof of residency in order to activate your tickets at Guest Relations or a ticket window before entering your first Theme Park. 

    As for your children, you should be ok if you only show a picture of their passport on your mobile device or a paper copy when you activate their tickets. I’d recommend having a picture of your passport as well as your husband’s on hand, just in case. 

    Finally, a bit of a travelling tip from a Canadian who recently used her Nexus card to travel to the United States: the new Nexus kiosks that are in use at several Canadian airports require you to scan your passport for photo recognition purposes in order to be able to use them (at least for the first time, from what I’ve been able to understand). You may have received an email from Nexus regarding this new procedure. Although I completely understand not wanting to have your passport with you if you have a Nexus card (I typically don’t), it might be a good idea to bring it along this time, just to make sure that your travels to and from the U.S. go smoothly. 

    Please don’t hesitate to come back and see us if you have any other questions! We’re always happy to help!

    Have a Magical Day, 

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Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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