• On Mar 2, 2021
    Shelley from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased Canadian resident tickets January 2020 for a Dec 2020 vacation that was cancelled due to travel restrictions. We can’t use the tickets by new expiration Sept 2021 either. How do we purchase new ones using $value of old tickets? Online?

    Hey there, Shelley!

    Hello from planDisney! Thanks for your question about Walt Disney World Resort Theme Park Tickets and their expiration dates. I'm happy to hear you're looking forward to planning a new visit to Walt Disney World Resort! I think the best idea to explore your question is for you to reach out directly to the Walt Disney World Ticketing team. You can contact them by calling 407-566-4985 (select option 4.) When you work with the Walt Disney World Ticketing team, they'll help you get an idea of the options you have for applying your purchased tickets to the purchase of new theme park tickets.

    I know in my own experience, I purchased theme park tickets for an expected 2020 visit, and when I had to change my plans, I contacted the Walt Disney World Ticketing team. They gave more information about the ticket expiration dates and how I could use the tickets for a future visit.

    I sincerely hope you have a great, big, beautiful tomorrow that includes a magical stay at Walt Disney World Resort. When you do get to planning that future visit, please be sure to ask us any questions here at planDisney.  We here on the planDisney Panel appreciate every opportunity to share our personal ideas and suggestions from our own vacations to Disney Destinations. While you're waiting to get started on your next bit of magical planning, why not follow along with planDisney on social media? It's a fun way to stay connected with planDisney and hear from my fellow planDisney Panelists.

    Shelley, here's to your next Walt Disney World Resort vacation!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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