• On May 23, 2021
    Kelsie from AB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased Canadian Resident passes which now expire in Dec 2021. They are no longer on the Disneyland app and I am unable to link them as it says it is an invalid ticket number. Can you please confirm if my tickets are still valid and how I can add them?

    Hi Kelsie, 

    Thank you for taking the time to reach out to us here at planDisney.  It looks like you are planning a visit to Disneyland Resort later this fall, how exciting!  

    Since you have already purchased your Theme Park Tickets and have tried linking them to your account, I suggest calling Ticket Services at (714) 781-4636 and a Cast Member will be able to assist with your Theme Park Tickets.  Being from Canada, I appreciate how expensive the call may be and since you have a few months prior to your arrival, if the wait time for calling is longer than you would like, just try again later.  You do have some time, as Theme Park Reservations for your date have not yet been released.

    Also, please keep in mind that guests are now required to have both a valid Theme Park Ticket as well as a Theme Park Reservation for every day you wish to enter a Theme Park.  Keep an eye on the Theme Park Reservation Availability Calendar as reservations will be released on a rolling basis and you don't want to miss out! 

    I hope you have a magical time at Disneyland Resort this November, Kelsie.  Please don't hesitate to come back and visit us here at planDisney with any other questions you may have.  We are always here to help. 

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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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