• On May 15, 2017
    Freda from NS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Just purchased the Canadian 4 day pass. Having it mailed to me. Will I still need to take my passport to the theme park or will the actual tickets be mailed and I will be free to use them without the will call option?

    Welcome back to the Disney Parks Moms Panel, Freda, we thank you for this excellent question!

    How excited you must be about your upcoming trip to Walt Disney World Resort with your money-saving Special Offer Theme Park Tickets, congratulations!

    Freda, I just received my Disney Theme Park magical mail towards my Canadian Special Offer Tickets in the form of hard, plastic Exchange Certificate cards. My mailed receipt states that I have to visit a Disney Theme Park Ticket Window, along with valid photo identification, my paper receipt and hard, plastic Exchange Certificates to obtain my Theme Park Admission Cards. I plan on renting a locker to store my Canadian Passports for safe keeping while we visit our choice of Theme Park the day we pick up our Theme Park Ticket Cards.

    You can link your Disney Resort hotel reservation and the Exchange Certificates to your Disney Account by using the confirmation number enclosed on your receipt. You will then be able to associate each Exchange Certificate to yourself and your daughter.

    Freda, please ensure you book your Disney’s Magical Express® complimentary return airport shuttle and complete your Disney Resort hotel Online Check-In to expedite your arrival at the Front Desk.

    We wish you a most magical visit, Freda and we would be honoured to be of further assistance with your Disney vacation planning again soon!

thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

Learn More About Jacqueline

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.