Sleeping Beauty Castle
  • On Sep 15, 2021
    Alejandro from CA Asked

    We purchased California tickets 2 months in advanced. My wife fractured her foot and can’t make it. Is it possible to reschedule & pay a difference. We don’t want our money back we just want to reschedule for a date she’s completely healed

    Welcome to planDisney, Alejandro, we are so happy to have you visiting us today.

    Oh no! I’m sorry to hEAR that your wife fractured her foot. I hope she's on her way to recovery. Please don’t worry about a thing, other than her healing right now. On your eTicket, you should see an expiration date. If you visit before that date you don’t have to worry about switching your tickets. You will just need to reschedule your theme park reservations for a later date. If you are visiting after the ticket expires then, Hakuna Matata… it means no worries.

    Wholly unused, expired Disneyland Resort Theme Park tickets may be applied towards the purchase of a new Theme Park admission ticket so long as the new ticket purchase price is equal or greater than the amount paid for the original ticket. So yes, you will be able to plan for a visit at a later date with no additional worries, Alejandro.

    I hope this eases your mind and gives your wife plenty of time to recover. Please wish her well from all of us at planDisney. When you’re ready to visit, let us know, we will be more than happy to provide you with our favorite tips and tricks when visiting the Disneyland Resort!

    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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