A joyful family riding Tiana's Bayou Adventure at Magic Kingdom. They laugh and scream as they plunge down the thrilling drop.
  • On May 3, 2025
    Ian from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just purchased annual passes for me and my wife (incredipass). Will we get any kind of welcome kit in the mail? My Disney Experience indicates that we are now pass holders, but was hoping we would get some kind of information, cards, etc. in the mail?

    Hey Ian!

    Welcome to planDisney! First off, a huge congratulations to you and your wife on becoming Incredi-Passholders! That’s like unlocking the ultimate Disney cheat code! Unlimited park access, no blockout dates, and a whole year of magic ahead. I’m so excited for you both!

    Now, about that welcome kit: it’s totally understandable to be eager for a little something extra in the mail. While Disney does send out special perks and surprises to Annual Passholders from time to time, there isn’t a standard “welcome kit” that arrives automatically.

    But don’t worry! There are still some delightful goodies to look forward to! Disney often sends out exclusive gifts, like themed merchandise or festive surprises, to Annual Passholders. So, keep an eye on your mailbox. You never know when a little pixie dust might land there!

    In the meantime, you can enjoy all the perks of your Incredi-Pass right away. Once your Annual Pass is active in your My Disney Experience account, you'll be all set to start making park reservations, enjoying discounts on dining and merchandise, and more.

    If you’d like to inquire about receiving a welcome packet or have any other questions, feel free to reach out to Disney's V.I.Passholder Support team at +1 (407) 939-7277 or through the Annual Passholder Help Form on the Walt Disney World website. They’re always happy to sprinkle a little extra magic your way.

    Wishing you and your wife a year filled with unforgettable Disney memories and lots of magical moments!

    Warmest wishes, 

    Emille
thumbnail image for Emille

Meet the Panelist: Emille, Florida

¡Hola! I’m Emille, your go-to mamá for all things Disney magic—especially in Español! As a proud mom of two, I’ve spent nearly a decade living in Orlando, where Walt Disney World is practically my backyard. When I’m not soaking in the magic of Main Street, U.S.A., I’m here to help fellow Disney fans craft their own unforgettable adventures—because the best Disney stories are the ones we write together. Let’s make some magic!
Learn More About Emille

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