Mom and daughter on Expedition Everest; Animal Kingdom
  • On Sep 9, 2015
    Lisa from VA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased annual passes online and received exchange cards. We are staying at Wilderness Lodge for our upcoming trip. Can I turn those in at guest services in my hotel? We plan to be in MK right after we arrive and there is no easy way to get to T&am

    Hi Lisa! Welcome to the Disney Parks Moms Panel!

    Disney’s Wilderness Lodge in my opinion is such a beautiful place to stay. It feels so welcoming and cozy, it reminds me of vacationing in a national park. If you get a chance, check out Artist Point. I have always found the food and views to be exquisite.

    I love being part of the Passholder Program. When you purchase your annual passes and receive the exchange certificates, you will have to turn them in at any of the four Theme Parks or at Downtown Disney. I exchanged mine last time at the ticketing window right outside of the entrance to Magic Kingdom Park. It was a pretty quick and easy process. Unfortunately the exchange certificates cannot be redeemed at your resort hotel. If your plan is to go right to Magic Kingdom Park right after you arrive, then go right to the ticketing window, exchange your certificates, and start enjoying the magic!

    Have a magical vacation!


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Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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