• On Feb 22, 2017
    Kathy from MD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased annual passes for my husband and myself online. I received confirmation numbers and linked them to my Disney Experience, but do I get any voucher to print out? Won't I need it in order to activate the passes once we get to a park?

    Hi, Kathy!

    I just love my Annual Pass. Make sure to keep it with you at all times. It comes in handy with discounts. If you are unsure if a location accepts the Annual Pass for a discount, make sure to ask! I especially love the shopping discount, as I may have a slight obsession with all things Disney.

    After purchasing your Annual Passes online, you should have received a confirmation email. On this is a barcode, the total amount of your purchase, and shows which credit card you used for the purchase. It also has a ticket confirmation number. This email would have been sent on the same day as you made the purchase.

    Go to the email that you have linked with your My Disney Experience account and double check if it is there. Also check your "spam" in case it got routed into that file. If you simply do not have it, call the Annual Pass phone line at (407)560-7277 and ask if a confirmation can be sent to you.

    Hakuna Matata, no worries, this is an easy fix. You will have that Annual Pass in your hands in no time and will be enjoying 365 days of magical fun. Enjoy!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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