• On Feb 13, 2016
    Vanessa from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello, I just purchased annual pass online for my son. Am I able to start customizing his magic band with out the certificate? (It's being mailed to me)

    Hi, Vanessa!

    Welcome to the Disney Parks Moms Panel! I am so happy to answer your question about Walt Disney World Resort Annual Passes. We are a family of Passholders and know how exciting it is to order and receive those very special Passholder MagicBands!

    You will not be able to customize your son’s MagicBand until you activate his Annual Pass at a Walt Disney World Resort theme park ticket window or Disney Springs Guest Relations location. You must provide the friendly Cast Member with your exchange certificate and a valid photo ID in order to activate his Annual Pass. You will be able to customize his MagicBand on your My Disney Experience account as soon as it is activated. Unfortunately, there is no way of doing this before you activate his Pass in person.

    Mom’s Tip: Although your Pass is not active, you can still begin to make FastPass+ selections by linking his Annual Pass to your My Disney Experience account. Visit this awesome ‘Annual Passes - Frequently Asked Question’ page for information on Annual Pass exchange certificates and how to link your pass to your My Disney Experience account.

    Vanessa, I wish you an unforgettable vacation. Please visit us again if you have any more questions!

    With Lots of Pixie Dust,

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Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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